一、關於工廠與產區來源
Section 1. Factory & Origin Information
| 買家提問（中文） | Buyer Question (English) | 回答（中文） | Answer (English) |
| 稻米來源於哪個產區？是否可追溯？ | From which region is your rice sourced? Is it traceable? | 來自於台灣台南地區，稻米來源可追溯。 | Our rice is sourced from Tainan, Taiwan, and full traceability is available. |
| 稻作品種有哪些（如：台梗九號、台南 16號等）？ | What varieties of rice do you provide (e.g., TKG9, Tainan 16, etc.)? | 以台南11號為主，其它品種為輔。 | Our main variety is Tainan No. 11, with other varieties available upon request. |
| 是否有契作農民或自有農場？ | Do you work with contract farmers or operate your own farms? | 每年約有 500–700 公頃契作面積，非契作約 3000 公頃以上。 | We have 500–700 hectares of contract farming annually, plus over 3,000 hectares from non-contract sources. |
| 工廠具備哪些加工設備？ | What processing equipment does your factory have? | 工廠從種子開始控管，包含田間管理、採收後處理、碾製加工、包裝出貨。 | Our process is controlled from seed selection, field management, post-harvest treatment, milling, and packaging to shipment. |
| 每月可供應的最大產量是多少？ | What is your maximum monthly supply capacity? | 每月可供外銷 300–500 公噸。 | We can supply approximately 300–500 metric tons per month for export. |
| 是否具備食品安全管理系統（HACCP、ISO 22000、FSSC22000）？ | Do you have food safety certifications (HACCP, ISO 22000, FSSC 22000)? | 具備 HACCP、ISO 22000、HALAL。 | We are certified with HACCP, ISO 22000, and HALAL. |
二、產品規格與品質
Section 2. Product Specification & Quality
| 買家提問（中文） | Buyer Question (English) | 回答（中文） | Answer (English) |
| 可供應的產品種類有哪些？（白米、糙米、香米、有機米等） | What types of rice can you supply (white, brown, fragrant, organic, etc.)? | 可以依照客戶需求進行加工。 | We can process according to customer requirements. |
| 品質指標：含水率、碎米率、雜質含量等是多少？ | What are your quality specifications (moisture, broken rate, impurities, etc.)? | 外銷標準以 CNS 一等為主。 | Our export standard follows CNS Grade 1. |
| 是否有重金屬、農藥殘留檢驗報告？ | Do you provide test reports for pesticide residues and heavy metals? | 每期作生產的稻米都會有檢驗報告。 | Every harvest batch is tested and accompanied by inspection reports. |
| 是否提供真空包裝？包裝規格有哪些？ | Do you offer vacuum packaging? What sizes are available? | 可依照客戶需求來客製。 | All packaging sizes are customizable, including vacuum packs. |
| 保質期多久？是否做脫氧處理？ | What is the shelf life? Do you use deoxygenation treatment? | 保存期限 12–18 個月，進行真空脫氧包裝。 | Shelf life is 12–18 months with vacuum deoxygenation packaging. |
| 是否可客製化配方米？ | Can you customize blended rice or adjust texture? | 可以依照客戶需求調整。 | Yes, customized blends and texture adjustments are available. |
| 能否穩定供應同一品種與品質？ | Can you ensure consistent supply of the same variety and quality? | 可以的。 | Yes, we can ensure stable and consistent supply. |
三、價格與採購條件
Section 3. Pricing & Purchasing Terms
| 買家提問（中文） | Buyer Question (English) | 回答（中文） | Answer (English) |
| 最低訂購量（MOQ）是多少？ | What is the minimum order quantity (MOQ)? | 每年 100 公噸。 | 100 metric tons per year. |
| FOB / CIF / CNF 報價是多少？ | What is your FOB/CIF/CNF price? | 參考價位 USD 1350/公噸。 | Reference price: USD 1,350 per metric ton. |
| 大宗採購有優惠嗎？ | Is there a discount for bulk orders? | 需詳談。 | Negotiable based on order volume. |
| 付款方式是否可協商？ | What payment terms do you accept? | 以 T/T 與 L/C 為主。 | We accept T/T and L/C as primary payment terms. |
四、物流與交期
Section 4. Logistics & Lead Time
| 買家提問（中文） | Buyer Question (English) | 回答（中文） | Answer (English) |
| 正常交期多久？旺季會延長嗎？ | What is your lead time? Will it be longer during peak season? | 預計約 2 個月，盡量避開台灣內需旺季。 | Approximately 2 months; we avoid Taiwan’s domestic peak seasons. |
| 一個 20ft/40ft 可裝多少噸？ | How many metric tons fit in a 20ft/40ft container? | 20ft 約可裝 18 公噸。 | A 20ft container can load around 18 metric tons. |
| 如何確保運送過程不受潮、不變質？ | How do you ensure rice stays dry and fresh during transport? | 貨櫃內會放置乾燥劑。 | Desiccants are placed inside the container to prevent moisture. |
